Centre Patronal

The Patronal Centre, a Swiss umbrella organization representing the interests of employers and businesses, faces a significant challenge: efficiently managing an increasing number of applications related to AVS coverage. To meet this demand, the Patronal Centre has decided to develop a conversational agent to assist its customers throughout their AVS compliance journey, particularly in defining their obligations.

This chatbot is the result of a close collaboration between the Patronal Centre and Deeplink AI. This partnership has led to the creation of a customized solution tailored to the specific needs of the Patronal Centre, enhancing operational efficiency and providing a seamless and satisfying customer experience. By quickly and accurately responding to simple requests, while directing more complex inquiries to the appropriate customer service representatives.