20km de Lausanne

For the second consecutive year, we deployed a chatbot for the 20 km of Lausanne, assisting runners, volunteers, and spectators throughout the event. Before the race, it instantly answered all practical questions, such as registration, route, and schedules. This was a real time-saver for the organization and provided clear information for everyone.

On race day, the chatbot offered real-time updates on starts, refueling, logistics, and more. After the race, it directed users to rankings and photos. This intelligent and interactive solution made the 20 km of Lausanne even more connected, simple, and user-friendly!