projects

The CCVD’s, 24/7, multilingual chatbot Page under construction: the rest is coming soon Date 2025 Solution Artificial Intelligence Domain AVS Objective “Testimonial NamePosition Key points:

A day dedicated to A.I. for technical schools Deeplink took part in the training day for trade schools in Fribourg, organised by the Federation of Technical Schools. The 2024 edition was dedicated to artificial intelligence. Jérôme Berthier, CEO of Deeplink, presented the challenges and limits of A.I., focusing on responsible and ethical adoption. The presentation

The City of Morges’ conversational assistant The City of Morges, in partnership with Deeplink, has deployed a conversational chatbot on its morges.ch website. The aim is to help users navigate more easily around a site rich in content and services. This multilingual chatbot provides real-time assistance and directs users to the relevant information. Unlike general

The Virtual Assistant for 2nd Level Support Technicians This bot, designed to answer specific technical questions, improves the efficiency of the service by lightening the load on the teams. The introduction of the Bot has revolutionised the support service for 2nd level technicians, offering greater responsiveness and easier access to the information they need. It

Virtual assistant for C-FOR apprentices The introduction of C-Bot has enabled the Centre de Formation des Services Industriels de Lausanne (C-FOR) to transform the way it supports its apprentices. Designed to answer the most frequently asked questions about the rules of life in a company (working hours, holidays, access requests, etc.), C-Bot significantly reduces the

24/7 multilingual support for private customers SIG is the energy supplier for canton of Geneva. They support over 500’000 citizens on a daily basis and offer a wide range of services (electricity, solar, water, fibre optics, sustainable mobility, gas, etc.). With such a rich catalogue, customer service requests are numerous and the service must be

Supporting change of line 17 Since February 2024, work on the future tramway has prevented the buses on line 17 from serving the Port-Franc / Lausanne-Flon section. Deeplink has created a bespoke chatbot to help users adapt to the changes on this line. Powered by artificial intelligence, the assistant can check whether a route is

Simplified course selection using a virtual assistant For over 20 years, Romandie Formation (the Centre Patronal’s brand of courses) has been helping company directors and employees with all their training projects. But with over sixty courses to choose from, finding the right course can be a challenge. Their chatbot can answer any questions related to

Néo, the virtual police officer The aim of the Morges Regional Police is to get closer to the population and break down barriers. To this end, we have helped them to set up a virtual assistant that answers citizens’ questions 24 hours a day in 9 languages. This bot is driven by artificial intelligence and