Assessment for work and residence permits The Population Service of the canton of Vaud (SPOP) is responsible, among other things, for implementing legislation on migration (foreign nationals and asylum seekers). Given the complexity of this area and the constant changes to the law, the SPOP wanted to set up a tool to test eligibility for […]
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24/7 multilingual customer support The move to Switzerland by La Redoute, a leading e-commerce player in France, has created new challenges for the support team, who have to respond in three languages. We designed and set up a bot to answer common customer questions. Since 2023, the chatbot has also included a live chat function
Storyteller for “Avec-Vous” of the tl Following the reopening of the Grand-Pont after a year of works, Transports publics lausannois announced a new bus network for 2023. We created an interactive microsite to help users through this change. To mark the occasion, Deeplink launched an “AI Storyteller”: turning the usual website codes on their head,
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