DYN Group
The virtual agent of the DYN Group trust company
DYN GROUP, a leading firm in financial management and business consulting, faced the challenge of providing round-the-clock support to their diverse clientele spread across Switzerland and internationally. Their clients, ranging from businesses to private individuals, needed easy access to information and assistance at any time.
Deeplink.ai stepped in to transform DYN GROUP’s online presence by developing a dynamic and interactive chatbot. This innovative solution not only brought the website to life but also ensured that clients could access crucial information 24/7, regardless of their location. The chatbot was designed to handle a wide range of queries, from basic information to more complex issues, all while maintaining a high level of user satisfaction.
| Date | 2024 |
| Solution | 24/7 Chabtot |
| Domain | Finance, Accounting, Taxation, Human Resources |
| Objective | Enhance client interaction and information accessibility |
Key points:
- 95% of customers report high satisfaction
- Used in various countries, including the United States, the Democratic Republic of the Congo and Côte d’Ivoire.
- 24/7 information and support availability.
- A dynamic and engaging user experience.
- Streamlined access to information, reducing the need for manual assistance.