Morges Regional Police (PRM)
Néo, the virtual police officer
The aim of the Morges Regional Police is to get closer to the population and break down barriers. To this end, we have helped them to set up a virtual assistant that answers citizens’ questions 24 hours a day in 9 languages. This bot is driven by artificial intelligence and feeds exclusively on data provided by the PRM on around forty topics. Neo is attentive to the needs of the public, and can also take the administrative burden off the police.
| Date | since 2023 |
| Solution | web portal |
| Domain | public services |
| Objective | respond 24/7 in several languages to the public |
Key points
- 24/7 assistance in 9 languages
- 40 topics covered
- Proximity to citizens
- Administrative facilitation